Year-End Awards Interview: Outstanding Colleagues from Myou Visa Center Discuss Growth, Collaboration, and Service

At the Miyou Visa Center 2025 Annual Meeting, the Group presented certificates of merit to outstanding employees who excelled in visa processing, customer service, and store operations over the past year. Under the spotlight, recipients accepted their awards from company leaders amid enthusiastic applause, recognizing their hard work throughout the year.

After the awards ceremony, several colleagues shared their insights on "growth, collaboration, and service." One highlighted that visa processing hinges on details—verifying a single document or tracking submission progress directly impacts a client's travel plans, leaving no room for error.

When discussing teamwork, award-winning colleagues consistently highlighted cross-functional collaboration: material review, signature tracking, customer support, and online operations are all interconnected. "One person's speed can't match a team's synergy." It is this synergy that enables the team to maintain stability and efficiency in daily order processing.

Service was a recurring theme in the interviews. One colleague said, "When customers entrust their travel expectations to us, our job is to take on the hassle and give them peace of mind: one extra proactive reminder or patient explanation means one more degree of reassurance for the customer."

Younger colleagues who recently joined also shared that, thanks to the team's mentorship and the company's standardized processes, they've gone from feeling nervous at first to independently handling orders. For them, receiving an award isn't the end goal—it's a reminder to keep up the standards.

This annual meeting and the certificate it honors reflect a year of growth. The Group will continue to strengthen talent development and team building, ensuring every colleague is seen and recognized in their role, while working together to deliver even more professional and caring visa and travel services.